FAQ

ABOUT US

• What’s Toffu?

Toffu is a team of architects and graphic designers which collaborates for creating a premium content library for designers. As a young team we also focus on creating free contents which can be highly useful for school projects.

• How Can I Contact With You?

You can always reach us from info@toffu.co or our social media accounts. Our graphic team will return to you within 24 hours.

• Can I use the contents for my personal/commercial projects?

Yes, you can use both free and paid contents in your personal or commercial projects without any royalty. However, you can not use, copy or sell the contents on its own. For more detailed information see the link below;

Licenses

COMPATIBILITY

• Where Can I Use/Edit Your Contents?

We use AI, PDF, PNG formats for vector packs and DWG, AI, PDF formats in cad packs. You can use/edit our contents in any program which supports these formats. Or simply check out this how to export AI files to other formats article in the link below,

https://helpx.adobe.com/illustrator/using/exporting-artwork.html

COLLABORATIONS

• Can you draw a recommended theme?

Yes, we love hearing suggestions from our visitors! Our team is always ready to create anything helps your project. Feel free to share your theme ideas with us at info@toffu.co

• Can I get custom vectors for my company/brand?

Sure. We are currently in collaboration with architecture, product design and package design companies and always willing to expand our collaborations in different fields. You can contact our team at inquiry@toffu.co for any kind of collaboration inquiries.

LICENSES

All resources available for download on Toffu.co are royalty free for both personal and commercial projects.

You have rights to

Use resources in your personal or commercial projects unlimited times without any obligation for attribution

Make modification on contents in order to use them in your works

You do not have rights to

Claim that you own intellectual property rights of any resources

Sell, distribute, sublicense, transfer, provide access to contents on its own in any format

Make contents available for download or share them in any format enabling others to reproduce or use contents on its own

Include contents on your work as a separate attachment

Share contents on its own without a link back to related page on toffu.co

Use the contents on its own on any document, packaging, product or any promotional materials

Sell or distribute contents as merchandise

PRIVACY POLICY

Toffu Information Technologies, Ltd. (mentioned as ‘we’) knows that how you care your personal information is used and we only collect user information to improve your experience with more suitable contents to your interests.

Information We Collect

We collect your personal information such as, name, country, contact and interests which you provide us while signing up as a user. You may provide us contact information via corresponding with us by email.

• How We Use Your Information

We use the information you provide to us for determining concepts and themes for new contents according to your interests. We may use your email address which you provide us with your contact information for sending you campaigns and service-related emails such as purchase, invoice and account informations. Our marketing database you are included which is held with SendGrid is not shared with any other 3rd party.

• How We Share Your Information

We will not sell your information to any others. We may share your personal information with third parties which we contract with such as hosting, payment and email providers. We may also pass your personal information to other related companies which we held.

ORDERS RETURNS

• How Can I Order / Download Contents?

When you order a premium content you will be redirected to download page after completing payment. According to your contact information an email including a download link will be sent to your address simultaneously. You can also redownload your purchases under my account purchase history.

When you order a free content the ZIP or PDF file will be downloaded directly after signing up as a member.

• What is the return policy?

As our contents are digital unfortunately we cannot offer a return. But if you encounter any kind of problem we are always ready to solve. You can always reach our graphic team at info@toffu.co which will return to you with solution within 24 hours.